Service work order template

Document the job, the parts, and the labor on one signed-ready work order PDF — built for HVAC, plumbing, and electrical service calls.

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Works on mobile

Service company

Business name

Contact (name / phone / email)

Date

Customer

Name

Address

Contact (phone / email)

Parts & labor

Tax %

Terms / notes

How to write a service work order

A work order is the technician's contract for a single visit: what was requested, what was found, what was done, and what it costs. A clear work order protects you when a customer disputes a charge and gives the office everything it needs to invoice the same day.

What every service work order should include

Customer name, service address, and contact info
Work order number, date, and technician assigned
Reported problem and diagnosis
Itemized parts and labor with quantity and rate
Subtotal, tax, and total
Customer authorization signature before and after the work