Built for plumbing service & repair

Built for plumbing — not adapted from a generic field-service app

Run your plumbing company from one workspace.

Servato replaces the call-log notebook, the dispatch whiteboard, the bid folder, and the QuickBooks re-keying. Dispatch leaks and clogs by urgency, quote repipes and water heater swaps with flat-rate options, track jetter and camera assets per truck, and bill from the driveway. From first 'I've got water everywhere' call to paid invoice — in one place.

  • Sign up in under 2 minutes
  • Invite your whole crew
  • 30-day free trial

See it in action

Watch a real job move through Servato

Plumbing: quote a tankless install, dispatch the emergency call, and bill the repair.

Why plumbing shops pick Servato

Purpose-built for plumbing

Servato understands emergency calls, water heater swaps, repipes, and drain jobs as different work — not generic 'tickets' bolted onto a scheduler.

Notebook & whiteboard

  • After-hours emergencies dispatched by group text
  • No record of the water heater you put in last year
  • Jetter, camera, and machines spread across trucks
  • Re-typing every ticket into QuickBooks

Generic field-service apps

  • Treats repipes the same as a $89 service call
  • No flat-rate book for repairs
  • Nothing for drain camera videos or photos
  • Pay enterprise pricing for features you don't use
Servato

Built for plumbing

  • Triage emergencies vs. scheduled work in one queue
  • Fixture & water heater history per address
  • Good / better / best repair quoting
  • Field mode that works under a sink with no signal

How plumbing work flows

From emergency call to paid invoice

Every step feeds the next — no paper tickets, no 'did we send Mike or Dave?', no copy-paste into QuickBooks.

01

Call comes in

Leak, clog, no hot water, or scheduled repipe. Triage by urgency, pull the address history, route to the right tech.

02

Tech dispatched

Drag onto the dispatch board. Tech sees the address, fixture/water-heater history, parts on truck, and access notes in field mode.

03

Diagnose & quote

Tech captures photos and camera video, presents flat-rate repair options or a full repipe bid, and the customer signs on the phone.

04

Invoice & warranty

Bill flat-rate or T&M, take payment on-site, log the warranty, and auto-attach the work to the address for next time.

Everything in one place

Built for service plumbers, drain specialists & repipe crews

Service, drain work, water heaters, and repipes in one workspace. No app-switching, no double entry, no 'who took that emergency last night?'

Dispatch board for plumbing

Drag-and-drop today's calls across techs, flag emergencies, see who's closest, and route around traffic.

Fixture & water heater history

Every water heater, toilet, faucet, and shutoff valve at each address — install date, brand, warranty, prior visits — at the tech's fingertips.

Flat-rate repair quoting

Build your own flat-rate book or upload one. Present good / better / best on the customer's phone, capture e-signature, convert to a work order in one tap.

Drain & camera jobs

Attach jetter passes, camera video, and locate notes to the job. Send the customer a link with proof of the problem — and the fix.

Repipe & install projects

Multi-day repipes and water heater installs get milestones, permits, change orders, and a punch list — without leaving the workspace your service team uses.

Mobile field mode

Day's calls, address history, parts on truck, photos and video, customer signature, and on-site payment. Works under sinks and in crawl spaces with no signal.

Everything you get — 124 capabilities

Everything a plumbing company runs on — in one place.

Every capability included in the plumbing workspace, grouped by area — service, drain work, water heaters, repipes, billing, and the security behind it. Expand any group for the full list.

Customer & job management

Win the work without losing the lead — or the job.

  • Lead capturePublic booking forms, web leads, and follow-up reminders that never drop.
  • Pipeline & dealsDrag-and-drop stages tuned per industry so your sales motion fits.
  • Contacts & propertiesOne record per customer with every job, photo, and invoice attached.
  • AI first-touch replyA warm first response to every new lead, drafted from what they asked for — by text or email, in their language — you edit and send.
  • Smart follow-upsAI reads your open leads and overdue invoices and drafts the nudge — one tap to send.
  • Two-way SMS & email hubOne thread per client — texts and emails in the same timeline, replies land back on the record.
  • Estimates & proposalsBranded PDFs, line items from your materials catalog, e-sign in the portal.
  • Change ordersScope changes captured, signed, and rolled into the invoice automatically.
  • Client portalCustomers approve quotes, view jobs, and pay invoices from any device.

Projects & job control

Know your margin on every job — costs, logs, punch lists, and client updates in one record.

  • Job costing & marginBudget plus approved change orders against actual labor and materials — margin % on every job, live.
  • Projects with tasksBreak a job into tasks with owners and due dates — crews check them off from the field app.
  • Daily logs with AI polishCrew types the rough notes and photos; AI turns them into a clean daily report you can send.
  • Punch listsBoard per job plus a dashboard widget — every open item, who owns it, photo proof when it's closed.
  • Time trackingClock in/out with GPS, shift summaries, payroll-ready exports — hours feed job costing automatically.
  • Per-project rate overridesPrevailing-wage or negotiated rates on one job without touching your default pricebook.
  • Sub rates & payments logEach subcontractor's rates and every payment you've made them, on the job and on their record.
  • Weekly client updatesA progress update drafted from the job's real activity — what got done, any delays explained honestly, what's next. You review it, then send — so clients stop calling to ask.
  • Progress photos in the portalClients see the day's photos without asking — fewer check-in calls, fewer disputes.

Field operations

Get crews where they need to be, with what they need.

  • Calendar & schedulingDrag jobs to crews, see conflicts instantly, sync to Google Calendar.
  • Dispatch boardLive map of every crew, every job, every truck — in one view.
  • Route optimizationOrder today's stops the smart way and shave windshield time.
  • Recurring visit seriesAnnual water heater flushes, backflow tests, drain maintenance — generate the whole series and adjust one visit without breaking the rest.
  • Dispatcher, estimator & office queuesEach role opens a queue of exactly what needs them today — unassigned visits, estimates to price, invoices to send.
  • Mobile-first field appCrews update jobs, log time, and capture signatures from any phone.
  • Job checklistsPer-trade templates so the work gets done the right way every time.
  • Photos with GPSBefore/after evidence stamped with location — protects you and the customer.
  • Voice-to-actionRecord a walkthrough on your phone; AI transcribes it and drafts tasks, notes, follow-ups, and estimate lines for you to approve.

Estimates, invoices & money

Bid, bill, and get paid without juggling apps.

  • Invoices & receiptsGenerate from estimates, send by email, track every open balance.
  • Stripe-native paymentsCard payments built in through Stripe — clients pay from the estimate or invoice link, no separate processor to manage.
  • Milestone & progress billingSplit an invoice into milestones — by phase or percent complete — and track each one from pending to ready to billed.
  • T&M / cost-plus reconciliationPull unbilled hours and materials straight into the invoice — nothing you did goes unbilled.
  • DepositsRequire a deposit (percent or fixed) when an estimate is accepted — the customer pays it in the portal and it shows as paid on the job.
  • Card-on-file & autopayCustomers save a card once; recurring invoices and balances charge automatically with a receipt.
  • Service agreements & recurring billingMaintenance plans and contracts that renew automatically, remind you before term end, and bill on schedule.
  • Late fees & remindersAutomatic dunning so overdue invoices don't quietly age out.
  • Public sign linksEstimates and change orders get a signing link that works in any browser — no account needed, signature and timestamp on the audit trail.

AI superpowers

Hours of busywork done in minutes — built into the surfaces you already use.

  • Servato AI assistantAsk your workspace anything — 'what's overdue?', 'draft this estimate' — and it acts across your data.
  • AI customer serviceBilling, refunds, and account issues resolved in chat, with approval-gated actions that keep you in control.
  • AI review repliesDraft on-brand responses to every Google review in one click.
  • Project summariesAI catches you up on a job's history in a paragraph, not a scroll.
  • Full bilingual UIEvery screen, email, and PDF works in English and Spanish — not a Google translate bolt-on.
  • AI estimate draftsTurn rough notes, voice memos, or photos into a ready-to-send estimate.
  • Autopilot with proof of workTurn on the automations you want — reminders, review asks, follow-ups — and get a weekly briefing of what ran, with links.
  • “Need a hand?” detectionWhen someone stalls on a screen, Servato notices and offers the right help — before they give up.

Security & reliability

Enterprise-grade controls, small-business simplicity.

  • Roles & permissionsOwner, office, lead, crew — see only what you should, change only what you can.
  • Two-factor authenticationOptional authenticator-app 2FA for any user — a 6-digit code at sign-in, enabled or disabled in Settings.
  • Audit logEvery important action traceable to a person and a timestamp.
  • Nightly backupsNightly backups to a private, encrypted-at-rest bucket, with point-in-time restore from Settings — your data is never one bad click away from gone.
  • Custom rolesBuild a role with exactly the permissions a bookkeeper, foreman, or sales rep needs.
  • Permission simulatorPick a role, pick a screen, see what they'd see — test a permission change before you make it.
  • Access requestsStaff ask for a permission from the locked screen; the owner approves or declines from an inbox.
  • Invite links & bulk rolesOne link onboards a whole crew; import roles from a spreadsheet for bigger teams.
  • Active sessions & login activitySee every signed-in device and recent logins; sign out a lost phone remotely.

Integrations & getting started

Bring your data, connect your tools, and know exactly what you're paying before you start.

  • CompanyCam syncLink a job once and the photos your crew takes in CompanyCam land on that Servato project automatically.
  • Google Calendar syncVisits and appointments show up on Google Calendar — and edits there flow back.
  • Free migrationCSV importers for contacts, jobs, and history from QuickBooks, Jobber, ServiceTitan, Housecall Pro, and more — on Pro and above we do it for you.
  • Free document templatesInvoice, estimate, proposal, change order, lien waiver, punch list, daily report, and more — use them free, no account required.
  • Published prices, no demo wallEvery plan and its price is on the site; sign up yourself in two minutes — no sales call unless you want one.
  • 30-day trial, cancel anytimeNo card to start, month-to-month after — drop a tier in a slow season without a conversation.
  • First-paid-takeoff guaranteeEvery plan is free for 30 days, cancel anytime — no card required.
  • Compare & ROI pageSide-by-side vendor tables, a feature matrix, and a calculator that shows hours and dollars saved.
  • Public roadmap & changelogSee what shipped this week and what's next — and vote on what you need.

Simple pricing

Pay for the crew, not per feature

Every plan includes the full toolkit — emergency call to paid invoice. Pick the size that fits your shop.

See pricing

How we run your shop

One workspace, from first call to final invoice.

Five disciplines that keep your office, your crew, and your clients on the same page.

One workspace end-to-end

Lead, estimate, schedule, job, invoice, and paid — all in one place. Stop rebuilding the same job across a spreadsheet, a text thread, and a separate invoicing app.

Nothing gets forgotten between tools.

Your crew on their phone, offline-ready

Installable in 30 seconds, no app store. The crew captures photos and notes even without service, and en-route SMS goes out automatically.

Crew rolls sooner, dispatch stops living in group texts.

Clients see progress without calling

Share links, e-sign, and Stripe checkout are built in. Clients approve estimates, sign, and pay from the same link.

Invoices sent the day work finishes, not the following weekend.

Bilingual by default

Every crew-facing and client-facing surface is in English and Spanish — invoices, estimates, share links, notifications, portal. No toggle gymnastics.

Right word every time, no translator on standby.

Follow-ups run on autopilot

Estimate reminders, overdue-invoice nudges, review requests, and recurring billing work on their own — and an owner briefing shows exactly what they did, with a switch for each one.

The chasing happens even on your busiest week.

Common plumbing questions

Does Servato handle emergency dispatch?

Yes. Emergency calls flag in the queue, the dispatch board shows who's closest and on-call, and after-hours assignments go out via push, SMS, and email so nothing sits in a group text.

Can I store water heater and fixture history per address?

Yes. Every install — water heater, toilet, faucet, shutoff — is attached to the property with brand, model, install date, and warranty. Your tech sees it before walking up to the door.

Does it handle flat-rate pricing?

Yes. Build your own flat-rate book or upload an existing one. Techs present good/better/best on the customer's phone, the customer signs, and it becomes a work order instantly.

Can I attach camera video to a drain job?

Yes. Photos and video upload from the truck, sync when you've got signal, and attach to both the job and the customer record so you can prove the problem and the fix.

Can I run repipes and service in the same workspace?

Yes. Service and drain calls live on the dispatch board; repipes and water heater installs get a project view with milestones, permits, and a punch list — same customer, same invoicing.

Does it import from ServiceTitan, Housecall Pro, or Jobber?

Yes. Servato imports customers, equipment, and recurring plans from any CSV export. On Pro and above we'll do the migration for you on a free 30-minute call.

Ready to dispatch your next call from Servato?

Sign up in 2 minutes and spin up your plumbing workspace. Bring your dispatcher and your techs when you're ready.

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